Refund policy

Return & Refund Policy

1. Order Cancellation Policy (IMPORTANT)

All orders are subject to a minimum $75 cancellation fee once checkout is completed, regardless of order status.

By completing checkout, you acknowledge and agree to this cancellation fee. This fee covers administrative, processing, and preparation costs and is non-negotiable.

  • Cancellation requests must be submitted in writing

  • Cancellation fees are deducted from any eligible refund

  • Orders that have entered processing, production, or fulfillment may not be eligible for cancellation at all

2. General Return Policy

All returns must be authorized and require a Return Merchandise Authorization (RMA) before being sent back.

  • Returns without an RMA will not be accepted

  • Contact us within 30 days of delivery to request an RMA

  • Return instructions and address will be provided upon approval

3. Eligibility for Returns

To be eligible for a return, items must be:

  • Unused and uninstalled

  • In original packaging

  • In the same condition as received

  • Accompanied by proof of purchase

Certain items are non-returnable, including but not limited to:

  • Custom or made-to-order products

  • Special order items

  • Final sale items

  • Products clearly marked as non-returnable at checkout

4. Non-Returnable & Final Sale Items

The following items are final sale and cannot be canceled, returned, or exchanged under any circumstances:

  • Custom or personalized products

  • Products listed as “Special Order ONLY”

  • ABT, CTS Turbo, Four RIngs Society and other brand-restricted products

  • Sale items and gift cards

5. Damaged or Defective Items

Please inspect your order immediately upon delivery.

If your item arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of delivery

  • Include photos and your order number

We will evaluate the issue and, at our discretion, offer a replacement or refund if warranted.

6. Exchanges

We only replace items that are confirmed to be defective or damaged.

To request an exchange:

  • Submit an RMA request

  • Exchanges are subject to availability

  • Approved exchanges may require a separate purchase

7. Refunds

Once a return is received and inspected:

  • Approved refunds will be issued to the original payment method except for carbon fiber products, including but not limited to carbon fiber hoods, fenders, diffusers, trunks, aero components, and any other carbon fiber–related items, which are non-refundable once an order is placed.

  • Refunds are processed within 5–10 business days.

  • Original shipping costs are non-refundable.

  • A minimum $75 cancellation fee will be deducted where applicable.

If more than 15 business days have passed since refund approval, please contact sales@fourringssociety.com.

8. Return Shipping

  • Customers are responsible for return shipping costs

  • We strongly recommend using a trackable shipping method

  • We are not responsible for returns lost in transit

9. European Union Customers (14-Day Cooling-Off Period)

For orders shipped into the European Union, customers may cancel or return eligible items within 14 days of delivery, in accordance with EU consumer law.

Items must meet all return eligibility requirements listed above.
Cancellation fees and non-returnable item restrictions still apply where legally permitted.

10. Contact Information

For all return, refund, or cancellation inquiries, contact:

sales@fourringssociety.com
Please include your order number and relevant details.